Modification of these Terms of Website Use – Anagha Engineers reserves the right to change the terms, conditions, and notices at any time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for regularly reviewing these Conditions of Use and additional terms or notices posted on this website.
Guidelines for Return & Replacement: Return/Replacement Criteria 1. Item is physically damaged/defective 2. Varies from the description on the website 3. Wrong item delivered 4. Wrong colour 5. Wrong quantity 6. Missing parts/accessories Return Eligibility • Customer should intimate us within 3 days of receiving the order • If an item was delivered defective or damaged, it should be notified within 24 hours from the time of delivery • Product should be unused. Not even once • Brand packing should remain intact • Invoice should be available • All the tags/labels should be available • Exempted/non-returnable items – electronic items such as Printers, cartages, tablets, testing/lab instruments, custom made products also those products which are mentioned as non-returnable in that product’s catalogue are not accepted for returns. Refunds on returned items Once the order has successfully passed the Product Inspection, the refund will be done according to the payment mode chosen by the customer at the time of placing the order.
Cancellation Policy – You can cancel your order before the product has not been processed for shipment. Once cancelled, complete amount will be refunded for prepaid orders. Unfortunately, an order cannot be cancelled once the item has been delivered to you. Anagha Engineers reserves the right to cancel any order under the following circumstances: • Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc. • In case of wrong product price or specification mentioned on anaghaengineers.in. • Unavailability of products – In exceptional cases, if a product runs out of stock with the vendor, the product will be cancelled. • If the area in which customer is residing is not served by us or made Out of Delivery area by Logistic Courier Partner even after placing the order. • Suspected fraudulent information.
Information Collection and Use For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data – We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies – Cookies are files with small amount of data that is commonly used by an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers – We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service
• To provide the Service on our behalf
• To perform Service-related services
• To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security – We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children’s Privacy – Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.